New construction setup but need to keep current house

I'm almost done building a new house in St Charles IL and need to set it up for Internet and TV. I plan to move a lot of my existing equipment from my house now but not before we move in. So I will need to have two locations going for awhile until we move next month

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Oldest First

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EG

Expert

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114.5K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityDilary

Official Employee

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2.8K Messages

1 hour ago

Thanks for posting on our Community Forums and for your interest in setting up services at the new location, user_ynvz7m. We can help open a serviceability ticket to see if we can set up services at the location. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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Customer Service

user_ynvz7m

New construction setup but need to keep current house

EG

XfinityDilary

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