Help please, I'm trying to figure out why I am paying for 1000 download internet 30-35 upload when it keeps dropping off, basically disconnects will be hanging on by like 1 download speed and 1 upload, and it will stay like that for few minutes (I try to do internet speed test when its like this and usually can't cause its so bad, when I have got one test off its like 20 download and 1.04 upload) eventually goes back up to normal and then does it again through out the day all day sometimes. It is horrid, I stream as a living and my stream is continually being shut off because of this internet. No one on the phone can help. The technician didn't help anything, any issue thats not a basic one means im just out of luck? I need a expert or someone who actually knows how fix an advanced problem or a simple one for all i know, to resolve the issue or im going to have to cancel. I would be more happy if someone can admit that this internet is horrible and it wont ever get better, than to just be tossed around from agent to agent not knowing how to fix it. I am literally wasting my money at this point. I have never had Internet drop out to such low speeds in my life, its been going on for close to a month now and no one knows anything apparently. Ive had to hault my streaming, and there is only one other internet provider for my apartment. Any help would be great thanks, Oh yea I am also hard wired straight through with a CAT 8 ethernet. No reason I should be disconnecting.