Visitor
•
1 Message
DNS Probe failures in the browser (no name resolution happening)
I get these from time to time, they resolve but it seems like Xfinity has DNS services that in a round robin (or whatever load balanced scheme they yse) may hit a dead service. There are external monitors that should be fixing these things. Why does Xfinity have these problems in 2025??
XfinityBenny
Official Employee
•
1.2K Messages
2 days ago
@user_fxo Thanks for adding a post to the community. The errors would be localized to your device, there are no current issues reported with DNS services. Follow the steps to troubleshoot through the Xfinity app here https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting. It will help ensure the connection is performing perfectly, or assign a technician onsite if it's not resolved remotely.
0
EG
Expert
•
114.7K Messages
21 hours ago
@user_fxo
For the halibut, have you tried flushing your DNS cache ? If you are using a flavor of the Windows O/S, open a Command Prompt Window as an administrator, issue the command
ipconfig /flushdns, and press Enter. Also, try clearing your browser's cookies / cache / history and see.0
0