U

Thursday, August 31st, 2023 3:55 AM

Closed

Coaxial outlet not working

Hi,

One of the coaxial outlets on my apartment is not working. I’ve tested a different one and it works fine, but it’s in an inconvenient location and it would be much better if the broken one was functional. I reached out to my apartments maintenance and they recommended I contact Xfinity. 

thanks

Gold Problem Solver

 • 

5.9K Messages

2 years ago

The outlet may be for an outside antenna foe over the air channels. In any case contact the apartment manager for help.

Expert

 • 

111.8K Messages

2 years ago

@user_a2701f Typically it is the building owner / management who is responsible for maintaining / repairing internal coax cable wiring, not Comcast.

forum icon

New to the Community?

Start Here