Visitor
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2 Messages
xfinity support - Watch button doesn't work anymore
Hi,
I watch xfinity streaming on my Mac and starting a few days ago I can no longer watch because the "Watch" button no longer works. It acts like it isn't a link anymore - I can click it but nothing happens. Please advise.
Thanks,
Susan
user_5w15rf
Contributor
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32 Messages
3 days ago
@user_02jk51 there is known issue with the Xfinity streaming portal, their enginners are aware and are working on it, the work around for now is to use the Xfinity streaming app on mobile device. You may want to try clearing cookies caches too
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XfinityMarshante
Official Employee
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262 Messages
1 day ago
Hello @user_02jk51, Thank you for taking the time to leave a post. Sorry to hear that you're having issues watching the Xfinity Stream app on your Mac. Have you tried clearing your cookies and cache? Have you tried logging out of the app and then logging back in?
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