Visitor
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1 Message
Xfinity fail with Roku
Three or so weeks ago my Xfinity stopped working on my Roku platform. My two other TVs in the house with a Xfinity box work, over my 4 other TVs with Roku all have the same issue. Clearly this an Xfinity issues and dispite what they have reported on this platform it us a widespread problem. I've been looking for a good reason to dump Xfinity...We pay +$400/month. If this isn't resolved this week we'll need to partner eith a more reliable company.
XfinityBradM
Official Employee
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1.4K Messages
12 hours ago
@user_81zard I understand you're having issues with the Xfinity Stream app while using your Roku devices. What error message/code are you receiving? What troubleshooting steps have you taken from your end? Have you experienced the same issue on other non-Roku devices using the Xfinity Stream app?
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