U

Visitor

 • 

1 Message

Tue, Jun 28, 2022 7:26 PM

on demand movie downloads

Until a few months ago we could download movies to laptops or ipads to watch on a plane, etc.

This month that option is gone and when I called to inquire it took 30 minutes to advise they dont know why but it cannot be done anymore.

What happened?  

XfinityDaryl

Official Employee

 • 

583 Messages

3 m ago

Is there any kind of error message or error code that comes up? What do you see when you try to download the movie? Are you trying to record movies via the Xfinity Stream app?

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