New Poster
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4 Messages
help with our xfinity subscription
How do I reach a supervisor to get help with our subscription? Spoke with an agent a couple of days ago that would not honor what we wanted- she had her own agenda. We just want what we had put in our basket at the time for the price given to us, without the X1.
XfinityQue
Official Employee
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254 Messages
1 hour ago
Hello there! Thanks for reaching out expressing your concern. It would be a pleasure for us to help you. We do apologize for the miscommunication - with proceeding, you are stating you all had a cart. Is this based on a change of service to your current plan?
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