Jennaf786's profile

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4 Messages

Sun, Dec 27, 2020 6:00 AM

Existing Acorn tv account


I already have an Acorn TV subscription that I purchased directly from Acorn TV several years ago... Is there any way I can sign in to my existing Acorn TV account through Xfinity...? The only option seems to be to pay for another subscription... Other services like Prime Video allow me to sign in through Xfinity, how can I do this??

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22 d ago

I realize this is an old post but I think it's worth recording Acorn's response to my query.

From Acorn T.V.

Our apologies for the confusion. Acorn TV is available for Comcast Connect members as an add-on subscription, accessed through the Xfinity app store. The billing for this service is independent of Acorn TV and handled through Comcast. All of the shows are the same, but please note that the add-on subscription does not sync with the Acorn TV website or standalone apps. This means you will not be able to log in to or sync your watchlist on www.acorn.tv or the standalone apps for Roku, iPhone, iPad, Apple TV, and Vew'd Smart TVs.

So Acorn T.V. is not handled like other services (Netflix, Prime, etc).  Xfinity makes you have two accounts.

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