Contributor
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209 Messages
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
Contributor
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209 Messages
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
XfinityMarshante
Official Employee
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729 Messages
4 days ago
Hello @Viper122, thank you for taking the time to leave a post. I completely understand how frustrating it can be when the audio drops,
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Viper122
Contributor
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209 Messages
3 days ago
https://forums.xfinity.com/conversations/x1/sound-cuts-out/6652698a1e56d61567f66d3c?page=1
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Viper122
Contributor
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209 Messages
2 days ago
Just an update, ticket was opened for this issue. Also, the audio drop is showing on the recordings as well.
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Viper122
Contributor
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209 Messages
1 day ago
Not happening on streaming channels (tvgo) and not on live sports events as of now. A football game on last night was woking normally, no audio issues.
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Viper122
Contributor
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209 Messages
8 hours ago
No audio drop on legacy channels that I can find either. ABC, CBS, NBC. Most others channels are not so lucky.
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