Audio drop

Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?

Oldest First

Selected Oldest First

Official Employee

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716 Messages

2 days ago

Hello @Viper122, thank you for taking the time to leave a post. I completely understand how frustrating it can be when the audio drops,

especially right in the middle of your favorite movie. When that happens, does the sound stay off, or does it eventually come back on its own?

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Contributor

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204 Messages

5 hours ago

https://forums.xfinity.com/conversations/x1/sound-cuts-out/6652698a1e56d61567f66d3c?page=1

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Xfinity Stream Website