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2 Messages

Friday, December 5th, 2025 5:35 PM

access denied on android app-don't have permission on this server

I lost all my live streaming channels on the Firestick app yesterday and now today the app on phone says access denied. The app on the TV works fine and the guide shows me the free channels, but not the 125 live ones I pay for. Any ideas?

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Official Employee

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822 Messages

5 hours ago

Good evening user_smuhof thank you for reaching out through our Community Forums. We will be happy to assist you with this. Have you already deleted the Xfinity Stream app from your device, and attempted to re-download it?

 

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