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8 Messages

Wednesday, November 26th, 2025 7:59 PM

Trouble with Xfinity Streaming App

I am unable to delete recordings using the Stream app. The TV DVR shows the correct number of recordings while the app shows many more.  Any suggestions? I have tried syncing, reinstalling the app, and rebooting the DVR box, several times. This issue is both with my iPad and iPhone. Thanks. 

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Official Employee

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2.4K Messages

5 hours ago

Hello, @user_pd27zr. I appreciate you making us aware that you're having issues deleting recordings by using the Stream app. I would be more than happy to help figure out a solution to this problem you're having. Just to confirm, do you by any chance have the most updated version to the app on your devices?

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