davidoldenburg9's profile

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2 Messages

Thu, Oct 24, 2019 6:00 PM

Stream app thinks I’m not on home wifi

Activated a new modem today. Since then the stream app does not recognize my home network. Wireless router, network name and password did not change. Just the modem. Cannot use the Stream app on any of my devices. Spent two hours Texting Xfinity help. Mac address on my account is correct, matches new modem. I was told my issue will be referred to engineering. Help!

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New Poster

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2 Messages

2 y ago

Seems to have fixed itself. UGG.

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