dlapointe34's profile

Visitor

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1 Message

Thu, Nov 4, 2021 12:52 AM

Stream app on Android, some channels are scrambled.

Running the Xfinity Stream app on Android (Pixel 3, Samsung Tab A).  A few channels are scrambled.

This just started recently.  Any suggestions?

Official Employee

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35 Messages

1 m ago

Hello, @dlapointe34, thanks for reaching out about this! I know how frustrating that is! I would be happy to help! You said a few channels were scrambled, which channels are impacted? Also, are you experiencing this issue on other devices as well? 

Visitor

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1 Message

9 d ago

I am having the same problem Fox Channel 805 in Winchester VA is scrambled (Amaxon Fire TV). I can hear the sound but the video is green and scrambled. I can see the channel clearly on the TV with the xfinity DVR box. I can also see the channel steaming on the web. 

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