Gonaxp's profile

New Poster


1 Message

Sat, Dec 26, 2020 4:00 PM

Xfinity my account app

My app lets me log in but states it’s unable to access my account information let’s me try again and I have the same issue my router went down I’m just trying to troubleshoot


Official Employee


2.7K Messages

5 m ago

Welcome to the Xfinity Forums, @Gonaxp


The Xfinity app is so useful when it comes to easily managing your account so we definitely want to make sure you can access it without any troubles. Please send me a private message with your first and last name, as well as your service address so I can assist. 


 To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
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