Gonaxp's profile

New Poster

 • 

1 Message

Sat, Dec 26, 2020 4:00 PM

Xfinity my account app

My app lets me log in but states it’s unable to access my account information let’s me try again and I have the same issue my router went down I’m just trying to troubleshoot

Responses

Official Employee

 • 

2.7K Messages

5 m ago

Welcome to the Xfinity Forums, @Gonaxp

 

The Xfinity app is so useful when it comes to easily managing your account so we definitely want to make sure you can access it without any troubles. Please send me a private message with your first and last name, as well as your service address so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here