U

Visitor

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1 Message

Sun, Jun 26, 2022 4:29 PM

XFINITY APP

Apparently the app continues to crash even after updates. It's been well over 2 yrs and your IT dept cannot fix it. Cannot pay bill, check account status, or anything. I've been a customer well over 20yrs and I can actually say that I am done with this poor service.

Official Employee

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639 Messages

2 m ago

Hello @user_b73731, thank you for reaching out to us here via Forums. I am sorry to hear that you have been experiencing issues with your app. To confirm, are you having issues with your My Account app?

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