RickElkan's profile

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4 Messages

Thu, Jun 3, 2021 2:29 PM

My Galaxy Nook will not connect with my network as of May 2021. It was working fine before that.

My Galaxy Nook will not connect with my network as of May 2021.   It was working fine before that.   It is not the nook because it works fine at Barnes and Noble.   Latest upgrades on the Nook and will connect with their Wi-Fi automatically.   The Nook will show a connection but then you try to go to the net and it cannot connect to the internet.   Problem started about the middle of May along with 4 other issues we had with our network.   Does anyone know a realistic solution? 

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Official Employee

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339 Messages

4 m ago

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there! 

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