My Account (when accessing from laptop or MyAccount app) problems
My Account (when accessing from laptop or MyAccount app) shows that I need to activate services even though I activated my services two weeks ago.
Everything has been working fine - equipment, internet and wifi - since I activated it two weeks ago. But for some reason MyAccount App still shows that I need to activate my services.
I tried re-installing the app and clearing cookies and cache in the browser. It did not help. Had multiple calls with customer service and it has not been resolved yet.
The equipment and internet are working fine. It just seems that the app and my account do not present the correct information or are not in sync.
MyAccount App shows the following: