Richardc1864's profile

New Poster

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2 Messages

Tue, Dec 1, 2020 8:00 AM

My Account VPN compatibility issues

The My Account app never finishes bringing up my account information when using NordVPN or any other current VPN. Uninstalling and reinstalling the app do NOT fix the issue. Please fix this compatible issue ASAP please.

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New Poster

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2 Messages

5 m ago

My Account app updated to latest version and still does NOT work with any VPN. FCC confirmed that the app IS required to work with all current VPN’s, and they will be investigating, and that Xfinitt can be fined over this issue.

In other words, get the My a account app working with NordVPN and other VPN’s. You’re the only major US ISP with this VPN compatibility issue and the FCC considers it a critical security flaw.

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