cdef82's profile

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1 Message

Fri, Jan 31, 2020 10:00 AM

My Account Data Widget and Screenshots

Can we get a widget for the Xfinity My Account app on Android to show the month's current data usage for home internet accounts? I would love to be able to add a widget on my Android phone to show me how much of my data I've used for the current month, and to show me how many days are left until it resets. We can view all of this information in the My Account app, but it would really be handy to have a widget on a home screen.

 

Also, why can't I screenshot anything in the app? There was an outage in my area yesterday and I wanted to take a screenshot to send to my wife but the app doesn't allow it. Kind of an obnoxious restriction if you ask me.

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1 y ago

I agree, it is obnoxious to not be able to take a screenshot of things that impact us. I use my wifi for work and if I am not logged on, I need to be able to prove it's due to an outage. What gives?

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1 Message

10 m ago

@RobertWy , the android Xfinity app disallows screenshots, so any attempt to take a screenshot of any Xfinity app screen, such as outage information, is blocked due to this security setting within the app.

 

I also agree on the two points raiseed in this thead, which I'll paraphrase here. I would also really like to have:

 

1) an internet usage/remaining/days left widget for my Android, similar to Verizon's mobile data widget and even Xfinity's own mobile data widget. 

 

2) the ability to take screenshots of information displayed within the android app.

 

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