V03's profile

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1 Message

Wed, Dec 2, 2020 1:00 PM

my account app not working

I have Uninstaller and reinstalled app plus changed password but each time I try to log in it says we were unable to sign you in please try again then sends a code everytime what is going on? Use to like the app but now not so much until this gets fixed asap

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Rustyben

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24K Messages

6 m ago


@V03 wrote:
I have Uninstaller and reinstalled app plus changed password but each time I try to log in it says we were unable to sign you in please try again then sends a code everytime what is going on? Use to like the app but now not so much until this gets fixed asap

using a browser go to Xfinity.com and sign in. go to accounts. does that work with the same device but on a browser? you have a vpn running?

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