1 Message

Tue, May 17, 2022 10:34 PM

Can't connect

Just keeps saying we're sorry can't connect please try again 

Official Employee


173 Messages


Thank you for taking the time to reach out to our community about this issue that you're having with the My Account application @user_80e88b. How long have you been unable to connect to the application and have you tried logging into your account online through our website or on other devices to see if it has the same issue? We first recommend fully uninstalling and reinstalling the application when something like this happens on the application. 

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