Cannot access account

When I try to login it says oops something went wrong please try again. I have tried again over and over, always the same message. I have deleted the app and reinstalled with the same outcome! Why is this happening?

Responses

Rustyben

Expert

•

24K Messages

2 m ago

@Jonboy612 wrote:
When I try to login it says oops something went wrong please try again. I have tried again over and over, always the same message. I have deleted the app and reinstalled with the same outcome! Why is this happening?

try using a web browser and go to xfinity.com and sign in. then go to 'my account'. does that method let you get into your account?

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Xfinity My Account App

Jonboy612

Cannot access account

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Rustyben

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