Snowhound's profile

Regular Visitor


1 Message

Mon, Dec 23, 2019 8:00 AM

Visa Gift Card Expired

My 200 gift card expired before I was able to use it. Can you help me get it reissued? Thanks.

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Official Employee


65 Messages

1 y ago

Hello Snowhound, thank you for your patience and for reaching out to the Xfinity Mobile team through the Forum. I am sorry to hear your card expired, I will be happy to see what options we have to get it replaced. Have you’ve already received assistance with this request?


If you have not, can you please send me a private message with the following information; your first and last name, the full-service address for your residential account, the last 4 digits of the stored payment method on file, and the mobile number the promo card was sent for?

I am an Official Comcast Employee.
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