U

Visitor

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1 Message

Tue, Jul 12, 2022 8:25 PM

Scammed by Xfinity salesperson

I’m very pissed off at the Xfinity salesperson who gave false information while I was purchasing the internet. He told me that I can get a month of free plan on Xfinity mobile if I port my number. After porting, I’m billed for the same. On contacting the salesperson he says that I need to pay the bill after one month. He says It’s free for the first month, but contradicts again saying I need to pay. He’s giving so much crappy response. That’s how all postpaid works. If this isn’t resolved then I’m definitely going to port both my mobile and internet plans Out from Xfinity 

XfinityAbbie

Official Employee

 • 

1.1K Messages

3 m ago

@user_249230 Sorry to hear about your poor experience. I can understand why you are frustrated. 

 

Xfinity Mobile support via social is currently limited, and we only have access to help with general questions about pricing, service offers, and basic troubleshooting available on https://comca.st/3Pnkfog.

You can contact our Xfinity Mobile support center via any of the following methods for account specific issues:

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