allyjoe's profile

Frequent Visitor


9 Messages

Sat, Sep 11, 2021 1:02 PM

Samsung Galaxy A42 5G Upgrade

On the Galaxy A42 page, it shows you can get it for free (after device credits) for new lines or upgrade.  However, when I look at the terms, it doesn’t say anything about upgrades. When I acted like I was going to upgrade to it, I didn’t see anything about monthly credits.  Could a mod clarify for me if the deal works for upgrades or not?


Official Employee


237 Messages

3 m ago

Hello, @allyjoe.Thank you for reaching out today! I do have to apologize, our team here does not have access to Xfinity Mobile accounts. I recommend reaching out to our Xfinity Mobile experts. I am confident they will be able to help you with this matter. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: Thank you for participating in our community

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