iPhone locked after I own device
Xfinity mobile locked my iPhone that I paid cash for when I purchased the device. I had to change cell carriers because comcast could not go a whole month without service interruption at my home for internet. My phone bill is on autopay so if I owe comcast money or the phone that’s on them because they have taken money out of my account on auto pay for over a year. What does the law and consumer rights say about locking services for a phone I have owned for years? Why does comcast think it’s ok to give no notice someone’s phone will be locked? How am I supposed To call for help if I don’t have a phone with service? Why should I have to wait 48 hours when it’s not my error the phone was locked in the first place? All the I apologize for the inconvenience statements your staff say actually mean nothing at all. Why can’t anyone do anything but say they are sorry!? Please don’t tell me to call a phone number please for the love of god just unlocked the gd phone.