1 Message

Sun, May 2, 2021 1:43 PM

Xfinity Home App Issue

I am a new xfinity customer and need to conned my modem router to the system. I downloaded the xfinity home app and have repeatedly signed in but It just takes me back to the login screen of the app. I am unable to get past this on any of my devices. 


Official Employee


284 Messages

3 m ago

Hello there, @reba_sell. I am sorry to hear you are having issues with our Xfinity Home App. I know how important this app is for all our security customers. I'd love to help!


To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

New to the Community?

Start Here