1 Message

Fri, Jul 9, 2021 9:43 PM

Xfinity app setup

I've been trying for hours to first install my internet modem, and it keeps making me use the app. THE APP WILL NOT LET ME SIGN IN. What is this poor design giving me no option except to use the app, when every time I sign in it returns to the sign-in screen?? 


Official Employee


146 Messages

2 m ago

Hey @user_88cf14, thank you for reaching out to Xfinity Support on our forums. We apologize you were having issues getting the modem set up. Are you still having issues signing in or activating the modem?

New to the Community?

Start Here