smandadhi's profile

New Poster

 • 

1 Message

Tue, Jan 12, 2016 9:00 AM

Session Error when I tried to login into xfinity home on iphone

Can not log on to the Xfinity Home app. I have uninstalled and get same error. I can log into my computer with my user/password but not on my iPhone or iPad. I really need for this app to work on my phone

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

ComcastRachelH

Official Employee

 • 

2.3K Messages

5 y ago

Hi smandadhi - 

 

We experienced an issue yesterday that caused some customers to be unable to sign into the Xfinity Home mobile app for a period of time.  I pulled up your account to confirm that you've been able to sign in since the issue has been resolved & I see successful app activity at this time.  I apologize for any frustration that this has caused.  Please let me know if you are still experiencing issues.

 

Thanks!

 

Rachel 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here