usgrant7's profile

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Sun, May 28, 2017 10:00 PM

Security Camera Footage

How do i access security camera footage from the archive? How much is saved before it loops back and starts recording over? How do I set when it records?

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Official Employee


6.1K Messages

4 y ago

Hi usgrant7. Video recorded by your 24/7 Video Recording Camera is available for 10 days. Below are some links that will help give you a better understanding of how the recordings for your system work. If there's anything else we can assist you with feel free to reach out. 



24/7 Video Recording for XFINITY Home - FAQs


Manage 24/7 Video Recording from Your XFINITY Home Subscriber Portal 


Manage 24/7 Video Recording from Your XFINITY Home App for Mobile Devices 



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2 Messages

2 m ago

his question:

“How do i access security camera footage from the archive?”. . . 

is similar to my question:

Does XFINITY have a cloud storage or archive for camera video recordings that extends father then the 10 day capacity?

For example someone borrowed my car three weeks ago. I receive a mail-in traffic citation for running a red light. I want to see if the garage camera can identify which member of my household borrowed my car on that day. But it’s been three weeks.

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