U

Visitor

 • 

1 Message

Sun, Mar 27, 2022 6:15 PM

Closed

Kwikset door lock

I am trying to add the kwikset door lock to my xfinity home app and it is not giving me the option to add it to my app. What can I do to fix this. 

Official Solution

Administrator

 • 

5K Messages

3 months ago

@user_de5ad0

Sorry, we never heard back from you about what type of Kwikset door lock you are experiencing issues with. Due to this, we will no longer be actively monitoring this thread. If you have any additional information you would like to share or any new questions, we ask that you please start a new post. We will be closing this post due to inactivity. 

XfinityEthan

Official Employee

 • 

1.1K Messages

8 months ago

Hi! @user_de5ad0. Can you expand on this? Is it giving options, but just not the model you have? Here is the list 

 

One of the following Kwikset SmartCode Door Locks:

    • 910 Touchpad Electronic Deadbolt
    • 912 Touchpad Electronic Lever
    • 914 Touchpad Electronic Deadbolt
    • 916 Touchscreen Electronic Deadbolt
    • Under "add device"  it should have these options

 

forum icon

New to the Community?

Start Here