Fri, Nov 3, 2017 7:00 AM
3 y ago
Thanks for reaching out. To pull up your account, I need some more information from you. I have sent you a private message. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
I pulled up your account & believe the sign in errors may have been due to a billing issue. I see a recent payment was made on your account. Can you please let me know if you are still esperiencing this issue?