Thanks for reaching out. To pull up your account, I need some more information from you. I have sent you a private message. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
Thanks!
Rachel
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
I pulled up your account & believe the sign in errors may have been due to a billing issue. I see a recent payment was made on your account. Can you please let me know if you are still esperiencing this issue?
Thanks!
Rachel
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastRachelH
Official Employee
•
2.3K Messages
3 y ago
UWhuskies4242 --
Thanks for reaching out. To pull up your account, I need some more information from you. I have sent you a private message. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
Thanks!
Rachel
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0
Savannahbanana
New Poster
•
1 Message
3 y ago
I’m having the same issue. And I’m using the right username and password
0
0
ComcastRachelH
Official Employee
•
2.3K Messages
3 y ago
Savannahbanana --
I pulled up your account & believe the sign in errors may have been due to a billing issue. I see a recent payment was made on your account. Can you please let me know if you are still esperiencing this issue?
Thanks!
Rachel
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0