zalford75's profile

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1 Message

Fri, Sep 13, 2019 9:00 PM

Home app doesn't work on wifi

Ever since a recent update, the home app doesn't work while I'm using my xfinity wifi. If I try to open the app using wifi, it takes me to the sign in page every time, and then opens a browser page that never loads. When I turn my wifi off and use my phone data, the app works fine. And my wifi works perfectly well with every other app, including watching 1080p/4k content on YouTube and netflix. It just seems to be this app. Any ideas?

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1 Message

2 y ago

Has anyone fixed this somehow yet?  I am ready to switch home security because I can't use the app now on my smart phone.  The app does not work unless the phone is connected to my computer, useless.

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