U

Visitor

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1 Message

Wed, Jun 30, 2021 7:05 PM

cant see my cameras

i am unable to see my xfinity cameras on my home app. it tells me it is connecting to my cameras but then says its having trouble signing me in so i sogn in again and still nothing. all my cameras have solid blue lights so i have no idea what is going on. any help would be great.

Responses

Official Employee

 • 

155 Messages

3 m ago

@user_9ae288

Hello! I am sorry to hear that you are having issues with your feeds. Have you tried using the Xfinity Home Portal (https://comca.st/3AkYT4l)? Also, I would recommend force-stopping the app, deleting the app's data, and then relaunching it. Please, let us know if that helps.

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