AMYTAYLOR75's profile

New Poster

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2 Messages

Tue, Dec 1, 2020 3:00 AM

App says I am not primary account holder

The app won’t let me log in. I am on home wifi and it says I need permission to access and that I am not the primary account holder. I have deleted and reinstalled, changed the password, turned phone on off. I can’t turn my alarm on/off or access the app. Help

Responses

New Poster

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2 Messages

5 m ago

This is happening to me too!!! I changed my password and I deleted the app and redownloaded it. I has to be some error on their end.

New Poster

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2 Messages

5 m ago

i just tried resetting my touchscreen and it let me log in via the app! 

New Poster

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4 Messages

5 m ago

I am having the same issue for many days now. No idea what to do! There’s not even anyone else on my account, so I know the error is totally wrong.

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