Doodlebug4's profile

New Poster

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3 Messages

Thu, Jan 14, 2016 6:00 AM

Android app for "home" security

The app wants me to log in again. When I enter my information it comes up saying "authorization error"... It worked the first 3 weeks, now its not. I don't like not being able to use my app

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ComcastRachelH

Official Employee

 • 

2.3K Messages

5 y ago

Hi Doodlebug4 - 

 

I pulled up your account & do not see active Xfinity Home security service.  This would be the source of the error.

 

Thanks,

 

Rachel

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