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Visitor

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1 Message

Fri, Apr 30, 2021 4:05 PM

Xfinity app and other take backs!

Why did they take the Xfinity app away? I absolutely hate using the browser. Plus they took Norton away which cost me money. I get charged an awful lot of money for their service and they keep taking things away.  In the past year they took away Norton, Connect One and started charging for Starz after it was included for years.  

Responses

Official Employee

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262 Messages

3 m ago

Good morning @user_672760 and thank you for feedback, we greatly appreciate it! I'm sorry to hear you are unhappy with the removal of our Connect app and will be happy to forward the feedback.

 

Customers are still be able to access their Comcast email, view and listen to their voicemail, and manage their call features and settings in the Xfinity Connect web portal (https://comca.st/3nDnKum).

 

If there is anything else our team can do to assist you, please let us know! 

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