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Wed, Nov 13, 2019 12:00 PM

"Text Messaging from Xfinity is unavailable at this time."

I've been seeing this message for months, perhaps years, when I click on Text in the Xfinity Connect app for iPhone.  Not sure what to do about it.


If I log into the website and select Text from the menu, I see a popup that says, "Assign a Text Messaging number - Log into the Xfinity My Account website, then click on the Email & Voice Settings link to enable Voice2Go. Once enabled you can choose which phone number you wish to use with Xfinity Connect Text Messaging.", but there is no Email & Voice Settings link.


Still, I am able to find Voice2Go settings at https://connect.xfinity.com/voice/settings/voice2go;tn=[my phone number], but there's nothing there about texting.


Thanks for your help, - Mike

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