Kris42662's profile

New Poster

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3 Messages

Sun, May 17, 2020 8:00 PM

Sender's names aren't displayed in my Xfinity Connect Inbox on my iPhone 7

The majority of my incoming e-mails have recently begun displaying/showing only the e-mail address of a business/company and not the actual name of the business/company.  Anyone know why this happened and how to fix it?  These e-mails are legit and not spam as they are coming from businesses/companies I purchase things from and I've requested to be on their e-mail distribution list.  Thank you.

Responses

New Poster

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1 Message

1 y ago

Same thing happened to me on iPhone 11. It did not happen on my iPad or computer. I can not figure out how to revert back to names only.

New Poster

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3 Messages

1 y ago

Same thing just started to happen on my daughter’s phone today.

New Poster

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3 Messages

1 y ago

Thank you for fixing the problem.  Whatever you did, it worked!

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