hziemba's profile

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23 Messages

Thu, May 21, 2020 5:00 AM

HELP Xfinity Connect App crashing - iOS

iPhone 8 running latest iOS version, over 100G free space.

Seemed to run ok for many months. Recently started to crash while loading emails.  

The xfinity splash screen appears for a few seconds, then the message list appears and screen is frozen.  Several seconds later, the app window disappears.  

Double clicking the Home button to make the carousel appear, I see the Connect app icon. Clicking on it brings up the splash screen, and the same crash.

 I tried to restart the iPad, but the issue remains.

 

Don't know if it matters, but I have 999+ emails in Inbox, though I doubt it since the same app on my iPad works okay.

 

 

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