Stevemtl's profile

New Poster

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1 Message

Thu, Oct 10, 2019 7:00 PM

Email attachments not closing

When I open an attachment from an email in my xfinity connect app, i can’t get it to close back to the original message or to my inbox. I have to do a hard reset of my phone to close the attachment. I have an iPhone XR with the most updated iOS.

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Responses

New Poster

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1 Message

2 y ago

I’m having the same issue. So frustrating.

New Poster

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3 Messages

2 y ago

I have the same issue! What a terrible design. I sent in the feedback but I’m sure it will go on deaf ears

New Poster

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2 Messages

2 y ago

Same problem. Any update? Fairly easy to replicate on iPhone - open an email pdf attachment and you’re stuck.

New Poster

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3 Messages

2 y ago

I figured out if you hold your finger on the attachment for a few seconds on the upper left hand corner, it closes and goes back to the email.

New Poster

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2 Messages

2 y ago

Thank you that worked!
A bit unintuitive though.

New Poster

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3 Messages

2 y ago

Agree but at least it works 🤪

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