New Poster
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3 Messages
Do not retire xfinity connect app
Ridiculous to retire this app. Replace convenience with less convenience? I feel that we are going backwards in time.
New Poster
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3 Messages
Ridiculous to retire this app. Replace convenience with less convenience? I feel that we are going backwards in time.
r-gordon-7
Contributor
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40 Messages
2 years ago
I fully agree! It is outrageous - especially in this day and age when it seems virtually every other organization and service manages to offer its own, convenient, dedicated mobile app - for Comcast to simply delete their email app and replace it with essentially nothing. And they claim doing so is some kind of benefit to us, their customers? We pay Comcast a fortune - their monthly bill rises more and more, not only at each contract renewal time, but also in between those times as they continually "conveniently" increase the monthly bill by calling the increases "fees" not covered by the contractual monthly price. And on top of that, they reduce services by removing the email app, forcing us, in order to access our email, to have to first log in on our phones to the phone's native web browser, and then log on to the Comcast web site each time, instead of having a convenient app icon on which to click to take us directly to our email. Shameful takeaway, especially in the face of their continually upward spiral in pricing.
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r-gordon-7
Contributor
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40 Messages
2 years ago
BTW, I see that Comcast's "customer friendly" response to the numerous other customer complaints about this issue is simply to close customer's threads complaining about it. Nice move Comcast... nothing shows your real distain for your customers any more than that practice.
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Main48195
Visitor
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4 Messages
2 years ago
I’ve noticed that! Just adding censorship to my lengthy list of complaints.
please give advice on what company you would advise going with, because I’m out.
I appreciate everyone’s comments, even if Comcast does not. Be well, everyone.
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Skygazr
Frequent Visitor
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23 Messages
2 years ago
I agree. I use the app all the time!
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