diva9995's profile

New Poster


5 Messages

Thu, Apr 22, 2021 3:50 PM

connect.xfinity.com display assistance

I am using this since the app is no longer available.  When I log in, I can't change my display to see a preview of the email and when I compose a message, the pop up window is so large that I can't see what I am composing.  I have tried to change the font, size, zoom, etc., settings on my iphone but nothing works.  Thank you!


Official Employee


434 Messages

5 m ago

Hello and thank you for taking the time to reach out to us here on our Xfinity forums! I can definitely understand the frustration if you aren't able to see what you are typing. Have you thought about trying to set up your Xfinity email with a third party email client? It's a great alternative to our Xfinity Connect app. You can find the directions on how to set that up by clicking this link: https://comca.st/3dPiSyI. Please let me know if this helps! If you would prefer to use the website I'm happy to look into this further for you to see if we can help resolve it. 

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