Connect App retirement / No Email on iPhone
With the announcement that Xfinity will be retiring the Connect app, I followed the Comcast provided links to switch my email access over to the native iPhone Apple Mail app. Following the provided instructions, I:
- Enabled Third Party Access Security under Comcast email settings.
- Followed instructions for setting up email on an iPhone.
Comcast suggests using IMAP protocol over POP, for reasons outlined in their instructions, but there is never an IMAP/POP option presented. Instead, the account is automatically created as a POP. So, I attempted to manually change the Incoming Mail Server Name to imap.comcast.net and the Port Number to 993 per the documentation. This does not work; the iPhone error message says “Cannot Get Mail. The mail server “imap.comcast.net” is not responding. Verify that you have entered the correct account info in Mail settings.”
2+ hours with Comcast support yielded, “contact Apple…” Anybody have suggestions?