lnfugate's profile

Visitor

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1 Message

Sat, Aug 7, 2021 6:50 PM

Closed

Cannot send or reply to email

I get message cannot open more than 10 dtafts

BruceW

Gold Problem Solver

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24K Messages

1 y ago

Please see https://forums.xfinity.com/conversations/email/error-you-cannot-open-more-than-ten-drafts-at-a-time/602daffac5375f08cd1e24ee?commentId=602db00ac5375f08cd20cd0e. The image and instructions posted there are for Comcast's webmail ( https://connect.xfinity.com/ ) on a desktop or laptop. If you are using a mobile device you may need to open webmail in a browser that offers a "Desktop Site" mode, like Google Chrome.

Official Employee

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87 Messages

1 y ago

Hi @lnfugate. Thanks for sharing your experience when trying to send or reply to an email. I know how frustrating this has to be and wanted to know if you've had the chance to review the link provided by @BruceW? If so, were there any changes on your end? If not, can you share what happened so we can assist you further? We'd be happy to help get this resolved if you haven't found a resolution yet. 

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