Visitor
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1 Message
xfinity App
I use the Xfinity App on my iPad. Recently, when I clicked on the icon, I received a message telling me that I needed to up date the App. When I attempted to update the Xfinity App, I was instructed that I needed a higher IOS version. I have the highest version allotted for my iPad. That is, Apple says I am up to date.
I now have no Xfinity App. This is non-sense.
I am on a fixed income and cannot not just go out and purchase a newer iPad.
Does anyone have a recommendation of how to make the existing app work without telling me that I cannot use Xfinity App until I update which I cannot do?
Disappointed with Comcast again.
Sincerely,
DidDugDig


XfinityAbby
Official Employee
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1.1K Messages
1 year ago
Hello @DidDugDig. I understand this is frustrating and I want to look into this further for you. Do you know what model/version iPad you have currently?
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