HavingtroublesJ's profile

New Poster

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1 Message

Sun, Apr 19, 2020 11:00 AM

xFi says account doesn't exist

I'm trying to set up my gateway device using the app but the app is saying i'm not an xfinity customer. could someone please help me?

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ComcastJosh

Official Employee

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131 Messages

1 y ago

Hello, I will be more than glad to help you please send me your Xfinity account number and full name inside a private message. All you have to do is click on my name to send me a private message. 

I am an Official Comcast Employee.
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